








FAQS
Can I still cancel my order after placing it?
Can I still cancel my order after placing it?
Yes, you can cancel your order within 30 minutes of placing it. Just send us an email at info@myvistoria.com and our team will handle it for you.
When will I receive my order?
When will I receive my order?
All orders are shipped via standard international delivery and typically arrive within 7 to 12 business days.
How do I track my order? The tracking link isn’t working.
How do I track my order? The tracking link isn’t working.
Once your order has been shipped, you'll receive a tracking number via email. If the link doesn’t work, you can manually track your order at myvistoria.com/apps/parcelpanel using your tracking number.
How do I know which size fits me best?
How do I know which size fits me best?
Feel free to email us at info@myvistoria.com with the product you're interested in, and we’ll gladly send you the size chart with exact measurements to help you choose the perfect fit.
What is the process to return an order?
What is the process to return an order?
Please email us at info@myvistoria.com so our team can further assist you. Kindly note that we may provide return options, and you’ll be asked to send clear photos or videos of the product and complete a Return Merchandise Form.
I received the wrong size — what should I do?
I received the wrong size — what should I do?
Our products follow international sizing standards, which may differ slightly from local sizing. In some cases, the size label on the item may not match your usual domestic size. If you’re unsure or need clarification, feel free to contact us at info@myvistoria.com.
Can I modify or update my order after placing it?
Can I modify or update my order after placing it?
Please note that order modification requests are only accepted within 24 hours of purchase. To make changes, email us at info@myvistoria.com and our team will be happy to assist you.